1. Is this a *wired or wireless* connection issue?
wireless
2.* Who is your Internet Service Provider (ISP)? *
Charter
3.* What type of Broadband connection are you using? *
Cable
4.* What is the exact Make and Model of your Modem, Router or Modem/Router Combo*
Netgear WNDR3800, Cisco DPC3008
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